"Not gonna lie, trying to use the site..."
Not gonna lie, trying to use the site on my phone was frustrating. It feels clunky and not very smooth to navigate...
susana-Vance
May 01, 2026
"I did end up getting my refund, so..."
I did end up getting my refund, so that part was fine. It just took longer than I thought it would, like I said, a bit slow. Like I said, everything worked out in the end, but I wish the process had been quicker.
Robin.manning
April 14, 2026
"Fine if you're not in a rush"
Ordering on the site was straightforward, so no complaints there. The frustrating part was that my order took longer than I expected, and the updates didn’t really tell me much about what was going on. The clay itself was totally fine once it showed up, so I’d probably be okay ordering again if I didn’t need it quickly. But if you’re working on a deadline or need clear shipping info, it might be a bit annoying
EmilioFairrow_73
April 11, 2026
"Colours were kind of lacking"
I was disappointed with the colours, honestly. There just wasn’t much to pick from, and a lot of the basic ones you’d expect to see were not there. The few shades I actually wanted were out of stock too, so that was annoying. It’s hard to plan a project when the options are that limited, if that makes sense. I’ll probably look somewhere else next time.
James.hebert
March 20, 2026
"Prices felt high, and the verification got annoying"
The prices felt a bit too high for me. I might have been okay with it if the process was smoother, but having to deal with repeated verification made it even more frustrating.
WINEBRENNER
March 07, 2026
"Pretty much got what I ordered"
My order was mostly fine, honestly. One item wasn’t what I asked for, which was a little annoying, but the rest of it was okay. I was kind of in a rush anyway, so I just dealt with it. Not perfect, but not a total mess either.
hello_velva217
February 28, 2026
"Checkout made me nervous enough to stop"
I was trying to buy a few things, but the checkout process was really frustrating. It kept acting up and felt clunky, and I had to enter my details more than once. That kind of thing makes me uneasy, especially when payment or personal info is involved, so I didn’t feel comfortable pushing through. I ended up giving up on the order, which was disappointing.
marjorie_Cuppernell79
February 19, 2026
"I placed my order thinking it..."
I placed my order thinking it would be sent out fairly quickly, but the dispatch process really dragged on. There weren’t many updates either, which kind of made it feel like no one was paying much attention to it. Not ideal if you’re counting on the clay arriving on time.
ROBERTS
February 07, 2026
"Was I the only one waiting on replies?"
The communication just wasn’t great. I felt like I was waiting way too long for responses, and it made the whole experience more frustrating than it needed to be. Maybe I’m expecting too much, but quicker replies would’ve made a big difference
"It arrived fine, mostly"
My order showed up on time, so that was good. The packaging was a little squashed, which I’m totally not stressed about or anything, but thankfully the clay inside was still usable. It would be nice if it was packed a bit more securely next time, but it wasn’t a huge disaster.
thomasina_Cunningham02
January 26, 2026
"I tried ordering a few polymer clay..."
I tried ordering a few polymer clay colors, but almost everything I wanted was out of stock. I checked back later thinking maybe it would be updated, but nope, same situation. The site makes it look like there’s a huge selection, but then you can’t actually buy half of it — give me a break. I ended up ordering from somewhere else. Definitely not the best first experience
Eugene_goldfarb87
January 06, 2026
"Not sure if I just got an old batch"
The clay showed up dry and hard, so it didn’t really feel fresh to me. I tried working with it for a while, thinking maybe I just needed to warm it up or knead it more, but it kept cracking no matter what I did.
TinaMcknight_20
December 14, 2025
"My order ended up arriving late. The..."
My order ended up arriving late. The tracking info barely updated the whole time, so I had no idea what was going on. Overall, the shipping experience was frustrating.
William.coots
December 05, 2025
"Clay was drier than I expected"
I only bought this because it seemed like it would work for the project I had in mind, but the clay I received was disappointing. It felt dry and crumbly right out of the pack, so I was already kind of wondering if I’d gotten an older batch or something.
Some of the colours were really stiff and started cracking even while I was trying to condition them. I kept working with it thinking maybe it would soften up eventually, but then it just made everything take way longer than it should have.
In the end, I wasted a lot of time and didn’t really get the result I wanted. I probably wouldn’t buy it again unless the quality was more consistent, because as it is...